Protecting your enterprise and maintaining business continuity have never been more important. In light of the COVID-19 outbreak, many of our customers have been asking for advice on how they can rapidly shift their SOCs to support the new reality of a fully remote workforce, while maintaining a strong security posture.
Through our own transition to a remote SOC, we’ve seen first-hand the power of a centralized view of incidents, security focused case management and real-time collaboration among analysts working from their homes in different locations across the globe. The remote operating model has further amplified the need for seamless collaboration, speed and efficiency. We have internally addressed these pressing demands by leveraging Cortex XSOAR for automation, case management and real-time collaboration. We would like to share our journey and best practices, along with a series of resources, to help jump-start your transition to a remote SOC: